Refund policy
Returns
For eligible items, request a return within 14 days after delivery. Legacy Collection covers return shipping for approved eligible returns.
To request a return, sign in to your customer account and submit a return request for your order, or contact us at admin@thelegacycollection.co. All return requests are subject to review and approval. Submitting a return request does not guarantee approval. Please allow 24–48 hours for us to review your request.
If your return is approved, we will provide return instructions and the approved return address. Do not ship any items back until you receive approval and return instructions. Items sent without prior approval will not be accepted.
Preorder and final sale items
Preorder products are made specifically for each limited production window and are final sale. Sale items and gift cards are also final sale.
Jerseys are final sale. Exceptions may be considered on a case-by-case basis at Legacy Collection’s discretion. You may submit a jersey return request for review, but approval is not guaranteed.
Please review the product description, color, measurements, size guide, and selected variant before completing checkout.
Damaged or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at admin@thelegacycollection.co.
Include your order number and clear photographs of the product and packaging. We will review the issue and work to make it right.
Exchanges
We cannot guarantee direct exchanges because products and sizes may sell out.
For an eligible item, request a return first. After the return is approved, you may place a new order for the preferred item if it remains available.
Refunds
We will notify you after an approved return is received and inspected.
Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time.
Contact
For return or order assistance, contact admin@thelegacycollection.co.